Last Updated: December 2024
1. Acceptance of Terms
By accessing and using the services of Shand Pipe Industry Pvt Ltd ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Company Information
Company Name: Shand Pipe Industry Pvt Ltd
Registered Address: 52, 7th Cross, Wilson Garden, Bangalore, Bengaluru Urban, Karnataka, 560027
Contact: +91 900147599
Email: contact@shandpipes.shop
3. Products and Services
We manufacture and supply high-quality PVC, CPVC, HDPE, and MDPE pipes along with related fittings and accessories. Our products are designed for various applications including residential, commercial, and industrial use.
4. Orders and Pricing
4.1 Order Process
- All orders are subject to acceptance by the Company
- Prices are subject to change without notice
- Minimum order quantities may apply
- Custom orders require advance confirmation
4.2 Pricing
- All prices are in Indian Rupees (INR)
- Prices are exclusive of applicable taxes
- Delivery charges may apply based on location
- Bulk orders may qualify for special pricing
5. Payment Terms
- Payment terms will be specified in the order confirmation
- We accept various payment methods including bank transfers, cheques, and digital payments
- Advance payment may be required for custom orders
- Late payment charges may apply as per agreed terms
6. Delivery and Shipping
6.1 Delivery Terms
- Delivery timelines are estimates and not guaranteed
- Risk of loss transfers to buyer upon delivery
- Delivery charges are additional unless specified
- Special handling requirements must be communicated in advance
6.2 Force Majeure
We shall not be liable for any delay or failure to perform due to circumstances beyond our control, including but not limited to natural disasters, government actions, or supplier issues.
7. Quality and Warranty
7.1 Product Quality
- All products are manufactured to BIS standards
- Quality certificates are provided with each shipment
- Products are subject to our quality control processes
7.2 Warranty
- We provide warranty against manufacturing defects
- Warranty period varies by product type
- Warranty does not cover damage due to improper installation or use
- Warranty claims must be made within specified time limits
8. Limitation of Liability
Our liability is limited to the replacement of defective products or refund of the purchase price. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
9. Installation and Use
- Products must be installed by qualified professionals
- Installation must comply with applicable codes and standards
- Proper storage and handling procedures must be followed
- Technical support is available for installation guidance
10. Intellectual Property
All trademarks, logos, and intellectual property displayed on our website and products are the property of Shand Pipe Industry Pvt Ltd or our licensors. Unauthorized use is prohibited.
11. Privacy and Data Protection
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
12. Dispute Resolution
Any disputes arising from these terms or our services will be resolved through:
- Good faith negotiations between parties
- Mediation if negotiations fail
- Arbitration in Bangalore, Karnataka, India
- Governing law: Indian law
13. Compliance and Regulations
Our products and services comply with applicable Indian laws and regulations, including:
- Bureau of Indian Standards (BIS) requirements
- Environmental protection regulations
- Labor and employment laws
- Tax and commercial regulations
14. Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.
15. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
16. Contact Information
For questions about these Terms & Conditions, please contact us:
- Email: contact@shandpipes.shop
- Phone: +91 900147599
- Address: 52, 7th Cross, Wilson Garden, Bangalore, Karnataka 560027
17. Governing Law
These terms are governed by the laws of India. Any legal proceedings will be subject to the jurisdiction of courts in Bangalore, Karnataka.